Where Your Wallet Data Actually Goes
Our privacy approach sits underneath every account you open with us, whether you first log in from a mobile browser or top up through the bKash app on your way to work. We collect what a support desk actually needs to keep your account moving: your
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registered mobile number, the wallet reference from a bKash, Nagad or Rocket transfer, device details tied to your login, and any message you send our support channel when something needs sorting. We do not sell this to outside marketers or bundle it into shared lists. Wallet
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references are kept only long enough to match a deposit or a withdrawal to your account and to answer any dispute you raise later. Cookies on our site remember your session and your language preference; you can clear them from your browser at any time without
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losing access to your account. Because gaming access and data rules differ across regions, what we can process — and how long we keep it — depends on your local law and the region you're playing from; we adjust our retention and consent practices to match
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wherever that applies. If you want a copy of what we hold, or you'd like a record corrected, our support desk is the first stop, not a legal mailbox. We update this policy as our payment partners or account tools change, and any change appears on
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this page rather than as a blanket notice sent to your inbox.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.